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  • Home Visit Services

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    Get in Touch

    Questions? We’re here to help! Our representatives are at your service during shopping centre hours.

    • Chat with us here
    • Call: 905-895-1961
    • Email: UpperCanadaGuestExperience@OxfordProperties.com
    • If your matter is urgent, call Security: 905-895-5607

    Lost and Found

    If you have misplaced an item, contact Guest Experience at 905-895-1961 or Security at 905-895-5607.

    Family Services

    • Stroller Rental: Single SmarteCarte strollers are available for rent at a cost of $8. Located on the Upper Level by Entrance 2 and the Lower Level by Entrance 3.
    • Family Washroom: Upper Canada Mall offers 2 family washrooms equipped with changing tables. View on map. 
    • Nursing Room: For your convenience, the centre has 2 nursing rooms. View on map. 
    • Expectant Mother & Small Children Parking: Upper Canada Mall has designated parking stalls for expectant mothers and visitors with small children near each entrance.

    Phone Charging

    2 phone charging stations are located throughout the centre. View on map.

    Electric Vehicle Charging (EVC)

    Upper Canada Mall has four Level 2 Electric-vehicle charging stations, which are located outside Entrance 1.

    Wheelchairs

    Wheelchairs and walkers are available for loan from Guest Experience. View on map.

    Wifi in Mall

    Complimentary wifi is available in-mall. Shoppers can connect to the network: UCM_Free_Wifi.

    SPC Cards

    Student Price Cards can be purchased from our Guest Experience desk located by Entrance 2. For more information and terms and conditions, please visit SPCcard.ca.